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Frequently Asked Questions
What is Kryptey?
Kryptey is an instant cryptocurrency exchange platform that allows users to swap between 1000+ assets without registration. We act as an affiliate interface for SimpleSwap.io.
Do I need to create an account?
No. Kryptey is a non-custodial and registration-free platform. You simply provide your destination address and send the funds to the generated deposit address.
How long does an exchange take?
Most exchanges are processed within 5 to 30 minutes, depending on the network speed of the selected cryptocurrencies.
What are the fees?
The exchange rate you see includes all network fees and service fees. There are no hidden costs. SimpleSwap finds the best rate among major exchanges.
Who handles my transaction?
All technical operations and liquidity are provided by SimpleSwap.io. Kryptey provides the user interface and earns a small commission as an affiliate.
My exchange is stuck, what should I do?
If your transaction takes longer than expected, you can track it using your Exchange ID on the navbar or contact SimpleSwap support at support@simpleswap.io.
For more detailed information, please visit SimpleSwap FAQ.